Find your product
- On the inside of the battery door of your One For All remote control
- On the back or bottom of your One For All product
- On the front of every original One For All manual
- On the original One For All packaging
Important: We have become aware that some of our customers have encountered an issue with the Smart Control 8 (URC 7880) where the companion OFA Setup App is reporting an error when trying to connect to the remote. The error shows a screen where the MAC address of the remote is not recognized and the remote is therefore not authenticated.
This is due to a technical oversight and we are working hard to fix this. Please rest assured that this is our top priority and the issue should be resolved within 2 to 3 days at the most.
We ask for your patience and apologize for any inconvenience caused.
Rather talk to us on the phone?
Our Support team is ready to assist you, we are open from Monday to Friday from 9 AM to 4 PM ET.
- General questions 877-829-7860
- Warranty/Terms & Conditions 855-569-6595
- Remote Control support: 855-716-2573